Appeals Policy
We take the protection of individual rights and consent seriously. If you are depicted in any content on this website and wish to have it removed, this policy explains how to submit an appeal and what happens next.
1. Who This Policy Applies To
This policy is intended for any individual who:
- Believes they are depicted in content published on this website without their knowledge or valid consent.
- Wishes to challenge a previous moderation or content removal decision made by our team.
- Has a concern about content that they feel has not been adequately addressed through our standard complaints process.
2. Submitting an Appeal
To submit an appeal, please contact us by email at:
Email: [email protected]
When submitting your appeal, please include the following information:
- A clear description of, or a direct link to, the content in question.
- Your relationship to the content - for example, that you are the person depicted.
- The reason for your appeal, including why you believe the content should be removed or the decision reconsidered.
- Any additional information or evidence you consider relevant to your request.
The more detail you provide, the more quickly and accurately we will be able to assess your appeal.
3. How We Handle Appeals
All appeals are reviewed promptly by our compliance team. Appeals are assessed independently from the original decision where possible.
- If the appeal demonstrates that consent was not provided, has been withdrawn, or is invalid under applicable law, the content will be removed immediately.
- We will confirm the outcome of our review with you directly, along with a clear explanation of the decision reached.
- We aim to resolve all appeals within seven (7) business days of receipt. Where a matter is particularly complex, we will keep you informed of progress.
4. Neutral Resolution
If there is a disagreement regarding the outcome of an appeal, we will allow the matter to be referred to an independent neutral body for resolution. This ensures that any dispute is handled fairly, impartially, and transparently, without either party having undue influence over the outcome.
5. Possible Outcomes
Following our review, one of the following outcomes will apply:
Content Removal
Where it is established that consent was not validly given, has been withdrawn, or the content is otherwise unlawful, the content will be removed without delay.
No Action Taken
Where the review determines that the content is lawful, that valid consent exists, and that no breach of our standards has occurred, no action will be taken. We will explain this outcome to you clearly.
Referral to a Neutral Body
Where a disagreement persists between the parties following the appeal outcome, the matter may be referred to an independent neutral body for final resolution.
Referral to Authorities
Where content raises serious legal concerns or safeguarding issues, we may refer the matter to the relevant authorities, including law enforcement, as required by law.
6. Our Commitment
We are committed to ensuring that all content displayed on this website has been shared lawfully and with valid consent. We take all appeals seriously and handle them with care, confidentiality, and fairness.
This policy exists to give anyone depicted in content a clear, accessible, and effective route to request its removal.
7. Contact
If you have any questions about this policy or need further assistance before submitting an appeal, please contact us at:
Email: [email protected]
We aim to acknowledge all correspondence within one (1) business day of receipt.