Landline or mobile
36p per minute

+ network extras

Call 0909 860 4080

Calls cost 36p per minute plus your network access charge. 18+. Bill payer's permission required. Calls will appear on your bill. This is a fantasy service. Customer services and marketing opt out 01616073017.

Cheaper from mobile
60p per minute

No extra costs

Call 69878

Calls cost 60p per minute. No network extras. 18+. Bill payer's permission required. Calls will appear on your bill. This is a fantasy service. Customer services and marketing opt out 01616073017.

Refund Policy

General Refund Policy

All refund requests must be made within 30 days of the original purchase date.

Refunds are processed through our payment processor, CCBill.com, and may appear on your statement as RJMedia.

Eligibility for Refunds

  • To be eligible for a refund, you must provide proof of purchase.
  • Refunds are generally issued for technical issues preventing access to purchased services, or where services are not rendered as described.
  • Requests due to changes in personal circumstances (for example no longer requiring the service, or accidental purchase) are reviewed at our discretion.

Non-Refundable Services

  • Services that have been fully used or consumed are non-refundable.
  • Custom or personalised services are non-refundable once delivered.

How to Request a Refund

To request a refund, please contact us at [email protected] or through our support page at /contact.

Please include your order reference, date of purchase, and a clear description of the issue.

Processing of Refunds

Once your request is received, we will review it and notify you of the outcome.

If approved, refunds are returned to the original payment method, usually within 5-7 business days.

Partial Refunds

Minute bundles cannot be partly refunded (for example, unused minutes are not separately refundable).

Contact Information

If you have any questions about this policy, please contact:

Changes to this Refund Policy

We may update this Refund Policy at any time. Any changes will be posted on this page. Continued use of our services after changes are posted indicates acceptance of the updated policy.

Red Hot 121

RJ Media, POBox 338, Manchester M22 2EH

Email: [email protected]

Phone: 0161 607 3017